Market Line Associates Services and Solutions: Strategic Solutions

Solutions that Generate Results

MLA's objective it to provide business users with the appropriate level of information to facilitate solving key business issues or needs. Those issues and needs can be as simple as timely reporting of key business metrics or as complicated as forecasting the value of customers likely to close their accounts. And, the needs can arise from a number of areas throughout the financial institution.

Executive management doesn't like it when they see different numbers on in-house reports that supposedly measure the same thing. They want the same numbers and performance measures utilized throughout the organization so they can monitor progress. Line managers are tired of not having timely evaluations of the relative success of various sales tactics. If they can't tell how they're doing, they can't determine what they need to change. Product managers are tired of making pricing changes without the ability to forecast the outcome to the bottom line or the potential impact on their customer base.

MLA's solutions provide for uniform answers delivered in a consistent manner focused on the specific need of the person with the question within the financial institution. We help institutions leverage their account-level, customer-centric profitability information to solve a variety of common issues. They include:

Executive or Line of Business Management
Retail and Commercial Line Management
Product Management
Marketing
Finance

Earnings Improvement Plans

Branch Profit Assessments

Product Re-Alignment Projects

Segmentation Development

Profitability Formula Audits

Line of Business Data Marts

Branch Closing Analyses

Deposit and Loan Pricing Models

Direct Marketing Target Selection

Risk Assessment Analyses

Line of Business Profit Performance Measurement

Preferred Customer Pricing Strategies

Product P&L Statements and Promotional P&L Statements

Channel Behavior Analyses and Customer Usage Indicators

FTP Production and Methodology Review

Private Banking Customer Determinants

Relationship Manager Pricing Models

Free Checking Analyses

Profit Tier and Score Development

Transaction Volume Analyses for Costing Projects

Incentive Compensation Plan Design

In-Store Branch Evaluations

   

Industry Benchmark Costing Studies

Industry Profit Comparison

Profitability on the Platform

     

Depending upon each organization's specific challenge, question or goal, Market Line will develop customized, actionable solutions to meet each specific need.

Technology | Customer & Account Profitability | Industry Studies | Contact MLA